AI for companies
An internal assistant that answers over your documents citing the source, and agents that handle repetitive processes with a person who approves before anything leaves the company. For companies of 20 to 250 people, in Catalan and Spanish.
What it includes: Answers with the source cited, Permissions by group or department, “I can't find it” instead of making things up, Human approval before acting, Integrations via API, Server in the EU, Catalan and Spanish, Evaluation set every month
First the use case with the most value, measured with your own questions. Only when it works, the next one.
Who it is for
Companies of 20 to 250 people with a lot of internal documentation and processes that repeat across departments, without an AI team of their own.
Who it is not for
Anyone who wants to train their own model, or already has an in-house data team and just needs more hands.
Documents
Departments
A workshop to decide where to start, and three phases. Each phase ends with a demo, and the assistant is tested with a pilot of 3 to 5 people before it is opened to the whole company.
Half a day to choose the 1 or 2 use cases with the most value and agree on the evaluation set. The result is a phased plan, in writing.
It answers citing the source and respects who can see what. If the answer is not in your documents, it says “I can't find it” instead of making something up.
One or more agents that carry out a defined process: sorting emails or incidents, drafting replies, filling in forms or preparing reports. A person approves before anything leaves the company or changes data.
Connected via API to your tools (ERP, CRM, helpdesk, shared drive), with an internal dashboard of usage, unanswered questions and pending approvals.
Phase 1, in action
It searches only the documents the person asking can see, and the answer cites where each fact comes from.
Someone from Customer service asks
How many days does a wholesale customer have to return an order?
Searching the documents you can see…
They have 15 calendar days from delivery, with the delivery note and the product unused. Administration issues the credit note once Quality gives its approval.
12
What is the shipping rate to Andorra?
I can't find it in the documents you have access to. The question stays on the dashboard for review.
Example with a made-up company. The locked document is not consulted: the person asking has no permission.
Phase 2, in action
It sorts, drafts and prepares the changes, and stops before sending anything or touching data. Nothing involving money, contracts or customer data without your approval.
Awaiting your approval
Example with a made-up company.
Evaluate
In the workshop we agree on 20 to 50 real questions with their correct answer. They are measured before the assistant goes live and every month after that, as part of maintenance.
We agree
Real questions from your team, with the correct answer.
We measure
Before going live, and again every month.
We report
Correct answers, unanswered questions and new documents.
Example of a report
Public quotes, translated by us. None of these people is talking about this service.
No. Everything runs on a server in the EU, and the AI providers work as data processors under contract, without training on your data.
It says “I can't find it” instead of making something up, and the question appears on the dashboard as unanswered so you can decide whether a document is missing.
No. A person approves before anything leaves the company or changes data, and it does not include agents that act without approval on money, contracts or customer data.
The ones with an API: ERP, CRM, helpdesk or shared drive. Software with no API or export is left out.
With the evaluation set: real questions with their correct answer, agreed with you. They are measured before going live and every month, and the monthly report is part of maintenance.
How an AI is evaluatedIt depends on the use cases, the modules and the number of users. The price goes in the proposal, and we discuss it in private.
Tell us what you look for in your documents every day or which process keeps repeating, and we will tell you where we would start.