Custom system

Your own system for all your locations

A dashboard with bookings, occupancy and reports per location, an assistant that answers over your documents and cites the source, and the AI agent at each location. Connected to your software through an API and delivered in phases, with a demo at the end of each one.

Tell us about your locationsHow it's delivered

What's included: Bookings per location, Occupancy per location and period, Reports per location, Answers that cite the source, AI agent at each location, Catalan and Spanish, API integrations, A demo at the end of each phase

All your locations on one screen, and the answers from your documents with their source.

For when an off-the-shelf tool no longer does the job

Who it's for

Businesses with more than one location, or with their own documentation, catalogue or history that they want to put to work with AI.

If you have a single location

And what you're missing is someone to pick up the phone or answer WhatsApp, the AI agent is enough.

See the AI agent

Your own system or AI for companies?

Your own system is for operations across your locations. AI for companies is for office work across departments.

Custom system

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Businesses with more than one location, or with their own data they want to put to work.

Bookings, occupancy and reports per location, the AI agent at each location and an assistant over your documents.

AI for companies

Companies of 20 to 250 people with a lot of internal documentation and processes across departments.

An assistant with permissions per department and agents over processes, with a person who approves.

See AI for companies

The dashboard, in action

Every location, every week, on the same screen

Bookings, occupancy and reports per location and period. Pick one location or look at them all, and switch from week to month.

Bookings
546
Average occupancy
67%
Cancellations
26
Occupancy
  1. Mon: 51%
  2. Tue: 53%
  3. Wed: 56%
  4. Thu: 62%
  5. Fri: 78%
  6. Sat: 90%
  7. Sun: 76%

Example with made-up data. A made-up chain of three padel clubs. The figures are not from any client.

Assistant over your documents

Ask the way you'd ask the manager. It answers with the source.

What do we do if a class is called off for rain at Club Riera?

Searching the chain's documents…

  • 1 Cancellation protocol v3 · section 2…if it rains, the class moves to a covered court at the same club…
  • 2 School rules.pdf…groups of four students per court and coach…
  • 3 Courts per club.xlsx…Club Riera: courts 5 and 6 covered…

The class moves to a covered court at the same club: at Club Riera, court 5 or 6. If both are taken, it is made up another day at no cost to the student.

13

Example with the documents of a made-up chain of clubs.

In phases, with a demo at the end of each one

Every phase follows the same cycle. You see it working before moving on to the next, and nothing is considered finished without your sign-off.

Step 1

2 h working session

At the start of each phase, with the person who decides: what this part has to do and which systems it connects to.

Step 2

We build it

Connected through an API to the software you already use.

Step 3

Demo

At the end of the phase we show you the finished part, working.

Step 4

You sign it off and we carry on

With your sign-off the next phase begins, with its own 2 h session.

A possible split

  1. Phase 1

    Dashboard per location

    Bookings, occupancy and reports per location and period.

  2. Phase 2

    Assistant over your documents

    Questions and answers that cite the source.

  3. Phase 3

    Integrations

    Connected through an API to your current software.

This is an example: the real split goes in the proposal.

Let's talk about your system

And at each location

Everything the AI agent does, at each location

The system includes the AI agent for one or more locations: it answers the phone or WhatsApp of each club and leaves the booking made in its calendar.

  • Phone or WhatsApp
  • Catalan, Spanish and a mix of both
  • Checks real availability: never makes up slots
  • Hands over to a person if it doesn't understand or the customer asks
  • Three recorded test calls before switching it on
How the agent works

The terms, in writing

Ownership
Your data and the configuration are yours. The code is licensed for as long as maintenance lasts.
Maintenance
Required for the first 12 months: hosting, monitoring, bug fixing and up to 2 h/month of adjustments.
Warranty
30 days of bug fixing after delivery.
Data
We act as the data processor. The agent's calls are announced at the start and kept for 30 days.

What's not included

  • Migrating data from old systems with no export available.
  • Integrating software with no API.
  • Taking payments by phone.

What we need from you

  • A person in charge who can make decisions.
  • Access to the systems to integrate.
  • A 2 h working session at the start of each phase.

Frequently asked questions

How much does it cost?

It depends on the locations and the phases. The price goes in a fixed, written proposal, and we discuss it in private.

Does it work with the software I already use?

Yes, if it has an API: the system connects to your current software. It doesn't include migrating data from old systems that don't allow exporting it.

Who owns the data?

You do, and the configuration too. The code is licensed for as long as maintenance lasts.

What does maintenance cover?

It is required for the first 12 months and covers hosting, monitoring, bug fixing and up to 2 h/month of adjustments. On top of that, the delivery has a 30-day warranty.

How is it different from AI for companies?

Your own system is for operations across your locations: bookings, occupancy, reports and the agent at each location. AI for companies is for office work across departments, in companies of 20 to 250 people.

See AI for companies

Start with the location that's hardest to keep track of

Tell us how many locations you have and which software you work with, and we'll tell you where we'd start.

Tell us about your locations